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Eye on Demand | December 16, 2017

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Demand 5 Review

Demand 5 Review

Review Overview

Quality of Video Stream
6.5
User Interface
6
Content on Offer
6
Device Availability
7
Airplay and iOS
3
5.7

Emerging Force

Channel 5, traditionally the 4th FTA (free to air) network in the UK, may be the smallest of the group but does this necessarily mean it has the least to offer? At times criticized for its occasionally gaudy, mass-culture content, there are actually a few interesting surprises under the hood.

There is no doubt Demand 5 content is not quite as highbrow or intellectually stimulating as what Channel 4 or the BBC offer, nor is the quantity of locally produced content anywhere near as high as the other three FTA networks. But if pure entertainment is what you are after, i.e. reality shows, American dramas or Australian soaps, sprinkled with the odd British production, Demand 5 could well end up one of your favourite services.

The surprise comes in the form of films. Demand 5 possesses the largest quantity of free films of any of the four main UK catch-up networks. Whereas the BBC iPlayer usually offers a small handful and 4oD keep their film content well and truly behind the Film4 paywall, Demand 5 has no less than 42 films currently available at the time of press – though in all fairness many seem to be made-for-television productions rather than full blockbusters. But for those on a budget, adding Demand 5 to your freely available film archive could be a positive step.

Quality SDVideo quality was never Demand 5’s strongest point, however things have been improving lately and the user experience varies depending on your network connection and platform used. Demand 5 provide a static bitrate of 1500kbps on the Samsung Smart TV, or exceed a couple of thousand on the Roku UK or Now TV box, which means it could be possible to expect a standard definition picture. If your bandwidth prevents this, you could find yourself with a somewhat blurry or pixelated stream, but when everything works to plan the video quality is almost as good as the BBC’s SD offering.

Like ITV Player and 4oD, Demand 5 is financed through commercial advertising and as of the moment Channel 5 have not terribly over saturated their service with ad-breaks. If anything, Demand 5 squeezes commercials in somewhere between what ITV Player and 4oD do.

Finally, platform support for Demand 5 is a yin and yang sort of thing. On one hand, they have increased the number of platforms that they support over the last 12 months, but on the other, many people report bugs and issues with the different apps. In any case, we hope that Channel 5 eventually solves these problems and provide stable platforms to enjoy their content.

 

  • Demand 5 offers quite a surprising range and quantity of television shows via catch-up, not to mention the odd bit of sport and a few films as well. Their content may not be to everyone’s taste, but have a look below for an up-to-date list of what they currently offer.

     

  • http://www.channel5.com/demand5

    Purple, Violet and Livid Brown is something you will have to get used to when browsing Demand 5’s web user interface. It is louder than it needs to be, and slowly it has increased on-screen advertising to the point where it now dominates the site – the only UK FTA catch-up service to allow itself to become so over-run in this manner, although 4oD looks to be following that path as well.

    Demand 5 claims an attempt to offer catch-up shows immediately as they begin to air on television – naturally with the exception of live broadcasts – and it is here using the browser that you will find Demand 5’s largest range of content.

    Browsing is relatively easy; you can search by Name, A-Z and Category, which surprisingly includes Sport along with the Films section – two categories not terribly common in the catch-up TV world.

    It is possible to register a user account with Demand 5 but outside of social networking, there is little real world-need to do so. It will not provide any notable features and with no cross platform accounts, nothing you register as a favourite or an unfinished show will appear on another device.

    If you return to an uncompleted show, it will continue where you left off, as long as you retain the cookie and don’t mind beginning with another commercial break.

    Despite the lack of features, one significantly important reason to access Demand 5 from a web browser is that it sports Channel 5’s largest catch-up catalogue. If it is available on Demand 5, there is a lot more chance it will be found here than on alternative platforms.

    Video quality is the worst of all platforms tested however, with my own tests averaging a very poor 610kbps*. Although this looks ok on the basic standard window, at full-screen the sub-standard definition streams clearly show major issues.

    Platform Pros:

    • Easiest way to quickly access content.
    • Highest range of content available.
    • Resume feature available.
    • Countdown during commercial breaks.

    Platform Cons:

    • Completely over-run by advertising and cluttered.
    • Not very sofa-friendly environment.
    • No favourites option.
    • Low quality streams.
    • No cross-platform support.

    (Accessing Demand 5 from outside of the UK may require using a Smart DNS service or VPN.)

    This service is geographically unblocked on this platform by the following Smart DNS providers:

    [pro_ad_display_adzone id=”18165″]

  • If it’s anything to start by, my colour-naming chart describes the slightly darker violet of Demand 5’s iOS app as Cosmic. My own eyes are not so forgiving, and neither are the lack of features or stability issues endearing me to this app.

    One of the first things you may notice with the iOS app, is the limited content compared to the browser version. This is often the case with catch-up services and is related to licensing agreements. Which side failed to agree to provide the licenses is anyone’s guess but the result is a significantly cut-down service with about 35% less content than available via the browser.

    Video quality on the small iPhone screen is excellent as to be expected. It would be pretty hard to get that part wrong. Tested at approx 1560kbps* on the iPad, the streaming quality appears acceptable for the enlarged tablet screen as well, but not ground breaking in any way.

    Things turn sour when you start looking for the AirPlay button. The only way to do this is through mirroring which is already bad news. Sadly, Demand 5 doesn’t even offer mirroring in full screen, so you have black borders right around your video, and thick ones at that. AirPlay quality is especially poor, so this is not an ideal way to bring Demand 5 content to your television screen. Not to mention you must leave your iOS device on, whilst the video plays on both screens – this is as annoying as it is wasteful.

    Platform Pros:

    • Good quality video when viewed on iOS device screen.
    • Not so cluttered with advertising as the web browser version.
    • Resume option available.

    Platform Cons:

    • Poor implementation of AirPlay (requires mirroring).
    • No offline downloads
    • No Favourites option.
    • No live streams.

    (Accessing Demand 5 from outside of the UK on an iOS device may require using a smart DNS service or VPN.)

    This service is geographically unblocked on this platform by the following Smart DNS providers:

    [pro_ad_display_adzone id=”18165″]

  • Despite Demand 5 not providing any AirPlay support via iOS devices outside of mirroring, they do seem to be increasing their actual hardware support, and this includes selected Smart televisions.

    The Demand 5 widget on the Samsung Smart Hub is basic, but a pleasant design that they now have followed through to other devices. The opening screen is a selection of highlighted programmes, with additional categories including Recent, all Shows (via genre filtering), My Favourites and your run of the mill keyword Search.

    Demand 5 don’t provide any variable bitrate on the Samsung Smart TV, where it is permanently set officially to 1500kbps, which in theory is pretty close to standard definition. My own tests averaged around 1350kbps*.

    However, comparisons to the BBC’s 1500kbps stream on the same TV and you will see a significant difference, especially in colour tone where the Demand 5 stream leans towards the yellow spectrum a bit too much, and increased pixelation. Having said that, video quality may not quite be perfect but after a while the issues will fade from your conscience. Many people have also reported buffering issues, even in the UK, which should not be the case since these do not appear on the BBC’s HD streams which peak at 3200kbps through the same network and television.

    Content is limited like on the iOS app, and most likely for the same reason. What is odd is that the available shows are still different to what is found on iOS devices making it rather confusing to know what device will play which show. Omitting the Films category entirely further compounds this, yet films can still be found hiding in other categories.

    You are thankfully able to resume a previously unfinished show, but finding it again may prove to be a small challenge. Despite a Recent category, this refers more to recently added shows rather than your own recently watched, which is equally important. One possible way around this is to use the favourites option, which is surprisingly available on the Samsung app as it’s missing from iOS and even their web page.

    To identify a show or series as a favourite, you must hit the info button on your remote which will bring up a submenu, the first being information about the show and a favourites check-box. The additional options here are more episodes and more like this tabs. Pressing info again will escape this submenu.

    Overall, and stability or buffering issues aside, this is one of the more pleasant ways to access Demand 5 content. If only everything that is available on their web page would also be accessible here.

    Platform Pros:

    • Easy to use, sofa-friendly way to watch Demand 5 on your television.
    • Favourites option available.
    • Resume feature included.
    • Good video quality.
    • Additional info & options when pressing the “i” button during playback.

    Platform Cons:

    • No Recently watched feature.
    • Slight yellow tint to streams.
    • UI has been known to be buggy with unusual buffering issues at times.

    (Accessing Demand 5 from outside of the UK on a Samsung Smart TV may require using a smart DNS service)

    Tip: If using Smart DNS via a router to access this service, you may need to add the DNS addresses also to your television’s network configuration if an error message stops the widget from loading.

    This service is geographically unblocked on this platform by the following Smart DNS providers:

    [pro_ad_display_adzone id=”16997″]

     

  • One of the best platforms to access Demand 5 content is via the incredibly cheap Now TV box, or a UK purchased Roku STB. (A Roku box bought from another country won’t cut it, as the firmware will not be compatible.)

    Why? Well let’s start with video quality, and the Now TV/Roku platform scored by far the best on all Eye on-Demand tests, with an average bitrate of 2140kbps*. Technically, this should be somewhere between SD and HD, in other words an enhanced SD stream. In reality though, Demand 5’s streams could be a good example of why not all video compression algorithms are equal. Although at its best the video was clearly visually the most impressive of all tested platforms, the 2140kbps stream still seemed slightly lower in quality to that of the BBC’s 1500kbps SD output. Colour appeared a little washed out and biased towards yellow, and fast movement produced more pixelation than I would expect from other streams of similar bitrate levels.

    That said, it does show Demand 5’s improved focus on video quality, leaving ITV with the lowest of the UK’s 4 main FTA networks.

    UI is very similar to what is available on the Samsung TV platform, which to be honest is not too bad. One of the good things about Demand 5, is that like 4oD they tend to have a few older shows available from on-demand, as well as movies and the odd bit of catch-up sport as well.

    If video quality alone was measured here, Demand 5 on Now TV/Roku would be awarded best platform, but unfortunately there are a few key features available on the Samsung Smart TV (when it works) which are missing here. My Favourites, one of the best features on the Samsung Smart Hub, sports a Coming Soon message, as does the Search feature. The good point is that Demand 5 have already offered the tabs, which hopefully indicates it won’t take forever to arrive.

    But on a more alarming note, the number of available shows does appear to be significantly lower than on other platforms such as iOS and the web. Hopefully these licensing issues are sorted out soon, as there is nothing worse in catch-up television to being forced to watch TV on a mobile device instead of the big screen just because of content licensing limitations.

    Platform Pros:

    • Best quality streams tested at 2140kbps*
    • Easy to use and navigate UI.
    • Parental controls via PIN access possible.
    • Resume feature sometimes possible.

    Platform Cons:

    • No Favourites or Search function.
    • Missing many shows found on other platforms.
    • A bit buggy at times.
    • Slight yellow tint to streams.

    (Accessing Demand 5 on the Roku UK or Now TV platform outside of the UK, may require a good Smart DNS service configured on the router. For this reason, VPN‘s are not a practical solution)

    This service is geographically unblocked on this platform by the following Smart DNS providers:

    [pro_ad_display_adzone id=”18165″]

     

  • In complete contrast to the Now TV box, the Xbox One is probably the most expensive platform Demand 5 is available on – outside of a Smart TV itself. And to be honest, perhaps they have finally done it right and provided an excellent catch-up portal that can at last compare well with the rest. It may have required one of the most expensive Demand 5 platforms yet, but those who have dished out a premium for an Xbox One and a Goldpass, will not be disappointed with Channel 5’s catch-up service.

    It does pretty much everything better than any other platform they are on. It’s fast and responsive, clean and well laid out, the best quality video yet for Demand 5, and unlike nearly any other platform, so far it seems bug free.

    Of course, considering the enormous amount of power sitting beneath the surface, a fast and responsive UI should be a given.

    As for the video itself, I wouldn’t go as far as to say it will give the BBC a run for its money, but their Xbox streams at least can safely be described as a good example of standard definition, where my own tests saw an average of 1490kbps*. It is not just numbers and sharpness that counts, as finally Demand 5 have lost that slight but nauseating yellow cast seen on other platforms and have provided a good picture.

    Banner

    The front page offers a selection from four categories, Featured, Popular, Recent and the kids section Milkshake!, each of which can be expanded to include more items. The button titled All Shows, will take you to an expanded genre selection where as the name suggests, you should be able to browse everything that Channel 5 have available on this platform. If you really can’t find it, you can always use the search function, which at least is available here from the beginning unlike the Now TV platform.

    There is no Favourites as such, but you can pin your favourite shows directly to your Xbox Home screen, allowing exceptionally quick access to your favourite content. There is however a Resume feature, which will remember your last watched spot in any show, though without the helpful line-graphs found with some other services. Unfortunately, as you can’t sign into Demand 5, there are no cross-platform opportunities to ease migration to other devices when on the move – so what you watch on the Xbox, stays on the Xbox.

    What sets the Xbox apart from nearly any other platform are the options available to control your apps, and regarding Demand 5 there are no less than five ways to control the catch-up service, each with their own preferences and advocates.

    Voice: Probably the coolest way to control Demand 5 is by voice, and this can be started directly from the Xbox One’s Home screen. In fact, if you pin your favourite shows to the Xbox Home screen, you can begin playback of an episode with only one basic command, e.g. “Xbox go to the Gadget Show”. It is possible to pause, continue, stop, and browse television shows purely by voice, and it even works with fast forward and rewinding, but good luck for keyword searches. Voice control though can be finicky. When it works, it does so with grace and style and really makes it seem like the future is here to stay. But it is almost guaranteed to fail as soon as you try to demonstrate it to someone else, especially those critical of tech.

    Motion Control: Likewise, you can sit on your sofa and wave your hands around in an awkward manner. It may work, and if it does, let me know. After a good week of trying to master this, I ended up doing little more than starting the wrong shows or swearing at the top of my lungs.

    Xbox Controller: Probably the easiest way to control Demand 5 is via the Xbox controller. The only real downsides here are the awkward shape for such a simple operation, and the problem it will go into hibernation after a while – still, if you urgently need to pause, you can always yell it out. Otherwise the controller is a pleasant way to navigate and control Demand 5, and at least for navigating, one of the best. Unfortunately, neither Microsoft nor Demand 5 provide any easy-to-find guide for the actual keys required, so Eye on-Demand comes to the rescue.

    Controller

    Smart Glass: The Xbox’s Smart Glass concept has so much enormous potential, almost all of which has been completely wasted on this particular app. What could have been a near perfect touch screen remote, has been reduced to pretty much nothing more that the worst designed controller you could possibly think of. There is no second-screen information, no details of the currently playing show, or any real use of social media. In fact, Smart Glass is so poorly implemented here, the one place where it would work better than anywhere else – the search function – doesn’t even bring up a proper keyboard.

    Programmable remote: If all else fails, you can always resort to a programmable remote such as the Logitech Harmony, and return back to the retro pleasures of horizontal sofa laziness. Once set up, it will work a dream, but be prepared for a lot of hair-loss during configurations, especially if you are competing with voice control to also switch on your Xbox and TV.

    Despite a few niggling points as mentioned, there is so much good in this app that it wins the Best Platform award for Demand 5. All that said, it does come at a price. Not only is the Xbox a €500 (£425) set-top-box, Microsoft have the unmitigated audacity to charge users a yearly subscription fee in order to access a freely available catch-up service. It’s a bit like if Sony, Samsung or some other television manufacturer began charging a fee to access your free-to-air channels. Just to exemplify how embarrassed even Microsoft are of their actions, they force you to create an account and sign in before they will even tell you how much they’ll charge you. So, to save you the trouble, expect to pay around £5,99 per month, £14,99 for three months, or a painful £39,99 per year. Thankfully this Gold subscription will provide you with access to other services as well, including 4oD.

    Platform Pros:

    • Along with PS4 app, best video quality yet for Demand 5.
    • Resume feature.
    • Fast and responsive UI.
    • Can be controlled by voice or hand gestures.
    • Favourite shows can be pinned to the Xbox One home screen.
    • Doesn’t have the yellow cast that appears on many other platforms.
    • Includes a Search function.

    Platform Cons:

    • No Favourites (i.e. Watchlists).
    • Resume feature does not offer the handy line-graphs showing where you are placed on an unfinished show.
    • No cross-platform support.
    • No live streams.
    • Smart Glass is about as useful as a North Korean smart phone.

    (Accessing Demand 5 on an XBox One outside of the UK, may require a good Smart DNS or VPN service)

    This service is geographically unblocked on this platform by the following Smart DNS providers:

    [pro_ad_display_adzone id=”18165″]

  • Best Choice StampUnlike the Xbox One where an entirely bespoke user interface was created, albeit one that still follows the Xbox One’s horizontal tile template, the PlayStation 4 has simply ported across the standard Demand 5 UI. This is not a bad thing however, since the standard interface from Demand 5 is pretty good these days and credit should go to the development team for customizing it to include the PlayStation’s unique controller keys – something the BBC didn’t really bother to do for their own PS4 app.

    There are a few tricks Demand 5 offer, such as pressing the ? button during playback which brings up additional information, the ability to set the currently playing programme as a favourite, along with details on More Episodes and More Like This. Once created, your list of Favourites can be accessed via the main menu, along with recently added programmes and a list of all available shows.

    Fast Forward and rewinding is acceptable as well, by using the L1 and R1 buttons to achieve anything between 2x and 120x speed. It was pretty easy to find specific spots in a television show, though not as good as what Netflix provides.

    Video quality, like with the Xbox One, is amongst the best I’ve seen for Demand 5. Gone are the nauseating yellow cast and obvious pixelation seen in many of the service’s other platforms, but although the video quality is very watchable, it is still limited to standard definition. My own tests averaged a very respectable 1600kbps*

    The whole thing is controlled by the DualShock 4, which despite the required two-handed operation, works pretty well. A single press on the X button will pause playback, or resumes it afterwards. There are no second-screen options here, despite the available app for various mobile touch-screen platforms. In fact the virtual keyboard doesn’t even work which is quite sad really.

    PS4 Controller Demand5b

    Overall the Demand 5 app on the PS4 is almost equal favourite with the Xbox One. It wins simply because you don’t need to pay an additional yearly subscription for the equivalent of the Microsoft Gold pass to access otherwise free content. To be honest, I still almost like the Xbox One’s unique UI a little better, but when everything is added up, the PlayStation 4 platform is just better value for money.

    Platform Pros:

    • Fast and Responsive.
    • Along with the Xbox One, the best video SD video quality.
    • Resume feature.
    • FFW & REW up to 120x speed.
    • Doesn’t have the yellow cast that appears on many other platforms.
    • Can set Favourites.

    Platform Cons:

    • Still buggy at times.
    • Sometimes controller became unresponsive.
    • No cross-platform support.
    • No live streams.
    • Controller requires two handed operation.
    • No second-screen options.

    (Accessing Demand 5 on a PlayStation 4 outside of the UK, may require a good Smart DNS or VPN service)

    This service is geographically unblocked on this platform by the following Smart DNS providers:

    [pro_ad_display_adzone id=”18165″]

  • The following app has been tested on a Samsung Galaxy Tab Pro 8.4 running KitKat 4.4. Due to the enormous fragmentation of the Android ecosystem, features, availability and UI may vary dramatically between devices.

    Every now and again, an iOS developer ignores the iPad format and just ports across an iPhone app directly to the tablet without taking into any consideration the differences between the two devices. Thankfully this is extremely rare.

    Unfortunately, this is all too common for Android tablets, and although most IPTV apps make an effort of some sort, Demand 5 are in the dubious position of being the only major UK catch-up service that has completely ignored the tablet profile. As mobile phones are usually used in portrait mode, so is Demand 5, which may be fine on the smaller smart phone devices, but it is quite unpleasant to use on a tablet.

    Poor use of screen real-estate aside, the Android app functions for the most part not too differently to its iOS cousin, minus a few features. The home screen offers a range of highlighted shows to choose from, with a series of tabs that provide further options to drill down to the exact show, and while we are back on the positive side, like 4oD, Demand 5 also offers quite a few box-sets, or full seasons if you prefer.

    That said, navigation is nowhere near as easy as it is on iOS. Oddly enough, there isn’t a genre selector in the A-Z shows which is present on the Apple app, but perhaps this will arrive with a future update. Until then, it is agonizingly difficult to browse and find content, especially films or sporting events – two things which Demand 5 should exploit as it has more than most of the other FTA catch-up services around the world.

    Video quality in general is adequate for a mobile display, with my own tests averaging 1540kbps* – a respectable SD quality stream. But there is no way to chromecast this to the big screen TV, at least not natively.

    Over-all, this app could do with a few more basic features, especially a Watchlist and some form of episode management so viewers can easily keep track of what shows and episodes they are watching. I would also like to see offline downloads and live streams, both of which are available on competing services from Channel 4 and the BBC.

    Platform Pros:

    • Adequate SD video quality.
    • Box-sets.
    • Resume feature so you can continue where you left off.

    Platform Cons:

    • No real episode management.
    • No Chromecast support.
    • No Watchlist or Recently Watched.
    • No Offline downloads.
    • No live streams.

    (Accessing Demand 5 outside of the UK, may require a good Smart DNS or VPN service)

    Sport BUTTON Movies BUTTON Catch-up BUTTON SD BUTTON Resume BUTTON Back Catalogue BUTTON

     

     

     

     

    This service is geographically unblocked on this platform by the following Smart DNS providers:

    [pro_ad_display_adzone id=”16940″]

     

  • The list of missing features on Demand 5 is certainly longer than it should be. It is the only one of the four main UK FTA networks that doesn’t offer a live feed. There are no offline download possibilities, poor AirPlay implementation, no cross platform settings nor retaining entire series for the duration and the video quality is not as good as it could be.

    Reliability is also an issue. It doesn’t take long trawling through the Internet to see plenty of complaints regarding crashing and buffer issues on many of their platforms. I also have personally experienced this, including issues through standard browsers, which normally would be the most stable of them all.

    Demand 5 offers the least amount of British content of any of the big four FTA networks in the UK and to be honest, a fair share of tack, but for some, this may also be to its advantage, especially those after more American content or mass-culture reality shows.

    The main problem is where it sits, smack in the middle of the world’s most competitive and advanced FTA on-demand environment, the UK. If Demand 5 was in Australia, it would easily lead over the other commercial services. If it was in South Africa, it would reign king. Even if it was in the US, its free offerings would stand out amongst the competition. But here it lies in the shadow of greats such as the BBC and 4oD.

    All that said, Demand 5 have been making great strides recently, and have been one of the most aggressive with pushing their service to new platforms. This, along with an improved video quality on some devices have pushed it ahead of the UK’s second oldest television networks, ITV!

    The bottom line is that Demand 5 offers quite a large range of mass-culture content in an acceptable medium, with adequate to good standard definition quality video. It does need to boost this video quality on some platforms, especially as its tested bitrate should provide a better quality picture. And Demand 5 really should add features now common with other services. We can understand budget restraints for large-scale research and development, but some of the missing features are very much the standard and easy to implement.

    Pros:

    • Large range of varied content.
    • Not over-saturated with advertisements.
    • Offers a Samsung Smart TV app (which has average video quality)
    • Best on Xbox One.
    • Roku & Now TV channels also available.
    • Films and Sports categories.

    Cons:

    • Stability and buffering issues.
    • No favourites option available on web, Android or iOS platform.
    • Poor implementation of AirPlay.
    • No offline download option.
    • No live simulcasts available.
    • Lack of cross-platform settings.
    • No extended series link for duration of a series.
    • Limited hardware and platform support.

    Technical Details:

    • Only standard definition video quality available, despite a high bitrate streams.
    • Browser and iOS have a variable bitrate depending on available bandwidth, switching between 480, 800, 1200 and 1500kbps.
    • Samsung Smart TV app operates at 1500kbps only.
    • Roku UK & Now TV box can reach streams exceeding 2000kbps with a variable bitrate.
    • Adobe Flash 10 or above required for browser viewing.
    • Available via browsers, iOS devices, selected Android devices, Roku UK, Now TV box and selected Samsung Smart TVs.

    Log:

    28.02.2013: Review published. Score: 4.2 – Below Average.

    01.03.2013: Added specific bitrate details as the information became available.

    26.06.2013: Update review with new information.

    11.07.2013: Updated due to improved video quality – Score increased to 4.6

    09.09.2013: Updated iOS review with more information and details.

    30.10.2013: Updated with bitrate tests and improved score due to better quality streams and improved platform support. Score 4.8.

    11.11.2013: Updated with NowTV and Roku platform review: Score increased to 5.1, average.

    10.12.2013: Updated with Xbox One platform review. Score increased to 5.7 – emerging force.

    13.12.2013: Samsung Smart Hub review updated.

    14.01.2014: Updated with PlayStation 4 tab review.

    31.01.2014: Minor update of web browser review.

    30.07.2014: Added Android review tab and minor revisions.

    19.08.2014: Added Tank Top TV content.

     

    * Bitrate tests were based on multiple averages and are subject to both the geographical location and ISP bandwidth at the time.

     

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Comments

  1. tim binder

    Demand 5 is a waste of time on most devices, It certainly does not play on the HTC One M9 – I get audio only, no video.
    I won’t bother with it any more, not worth the hassle.

    • Hi Tim,
      Thanks for your feedback. Actually, we don’t have an HTC device to test this on, but I’d like to find out which other devices you are having issues with?

  2. Demand 5 needs to sort itself out. I reply on this channel a lot but its gone downhill over the last few months. Like now for instance, I’m trying to catch up on Neighbours and all Im getting is adverts adverts adverts!!! It starts to show what happened in the last episode then adverts butt in then it goes off back to the menu. 3 times I’ve tried watching this

    • Hi Elaine, which platform are you watching Demand 5 on, and does this happen on all shows?